1. Offer Technical Support under:
* Hardware & Software
* Tablets & Mobile Devices
* Networking Devices
* Peripherals inclusive of Printer & Home theatre entertainment.
2. Malware removal & PC Optimization:
* PC Scan & Malware Removal
* Install Antivirus software & update security patch
3 . Email & Configuration & Setup
4. Operating Systems & Browsers
5. Security & Online Backup Software
6. Social Media & Networking Support
7. Peripheral installation and troubleshooting.
* Excellent verbal and written Communication Skills.
* Comfortable working with targets and competent enough to achieve them.
* Organized and diligent and pay attention to detail.
* Desire to work in an ethical but fast-paced environment.
* Flexible to work on shifts and night shift.
Rotational shifts and rotational offs.
Salary: INR 2,50,000 - 4,50,000 PA.
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(Technical)
Desired Candidate Profile
iOPEX Technologies Private Limited
It is usually those who get down to the bottom of things that arrive at the on top one day.
At iOPEX, thats the credo we live by.
Intelligent operational excellence does not happen without specializing in the customer we are customer experts first.
It does not happen without a strong support focused development process we focus on supporting our customers.
It does not happen unless we deliver without fail, every time we plan to succeed and deliver beyond customer expectations.
It does not happen without that key ingredient of functional expertise we are functional experts who believe in optimizing services.
It does not happen without a partner mindset and we do not limit ourselves - to our customers, w e are advisors, innovators, collaborators not just vendors.
It does not happen without taking risks the risk-reward relationship with our customers tells them of our commitment to their vision and our confidence in us.
It does not happen unless one is easy to work with we are loved for driving CSAT and TCS; everything to assure our customers of measurable success.
And, most importantly, it does not happen without YOU!
Come to iOPEX we believe in and do enough to ensure that it does turn out to be the best career decision YOU ever make.
Founded in 2009, the demand for our specialized optimization services has helped us grow to over 1,300 employees in five years. Our varied portfolio of services and products has been leveraged by a customer base that cuts across all domains. The iOPEX clientele' spans industry leaders across the globe a European telecommunications giant, one of the world's largest electric car company, a multinational communications corpora ti on, and a Fortune 500 security solutions provider, among others.
Contact Company:iOPEX Technologies Private Limited
Address :Ambit IT Park, 32 A and B,, Ambattur,, Chennai, Tamilnadu - 600058,India